Specsavers

Turning the spotlight on leadership development

For many years, we created highly engaging and innovative leadership sessions for all of Specsavers’ 1,000 Joint Venture Partners (JVPs).

Interactive and engaging events

We enabled JVPs to really challenge themselves and the way they work and encouraged them to explore what they could do differently to enhance store performance.

Each two-day ‘Spotlight on…’ programme took a different theme and approach, including:

how to be a great leader
developing high-performing teams
delivering service excellence
business planning and control.

Within each session, groups of up to 40 participated in engaging activities including simulations and scenarios within fictional stores, role-plays, workbooks, learning maps, creative card decks, inspiration sessions, business models, jigsaws and games.

Success brought another new direction

Following the success of the ‘Spotlight on…’ programmes, we were asked to develop ‘Pathway’ – an eight-day development programme for managers wishing to become JVPs. This is being used around the world for Specsavers Optical, Hearcare and Healthcall businesses.

“My business partner and I were inspired and motivated to move on and sort out our own business plan, making it realistic and in line with the current climate of our town. Within six weeks, we have had a 12% growth in sales, increased our number of sight tests per week, increased our conversion by 3%, and increased our sales per dispense by £25.”

Store owner