From crafters and drafters to business consultants – the comms capability challenge

By Jane Mitchell


I had a conversation with a very frustrated client last week. He’s a senior guy, in charge of a major business unit in a globa...

Key steps to culture change success

By Gideon Bernto


Involve your people in defining and agreeing the culture. After all, they are the ones who will live it. Focus on a small number...

Defining and Implementing Golden Rules. Make sure you know your wolves from your sheep

By Gideon Bernto


Large organisations which are seeking to harmonise HSE management across their different processes and sites often look, among o...

Reading between the lines

By Gideon Bernto


So there I was taking a moment to look away from the computer to do a bit of out-of-window ‘stare think’ (as you do), only t...