Melanie loves to get creative to develop innovative and engaging solutions, but can’t help but dig into the detail too. ‘Make it real’ is her mantra. She firmly believes that conversations must reflect the reality of what’s actually happening in an organisation if people are to get on board and deliver the desired outcomes. From organisation-wide engagement programmes to small-scale workshops, leadership conferences to technical elearning programmes, there’s not much in the communications and engagement world she hasn’t tackled in the last 25 years, but her passion and thirst for knowledge for making change a positive experience for all those involved continues to grow. Away from the desk, Melanie loves cycling and long country walks and uses her creative energy (or eye for detail) to dabble in interior design.