In 2018, Christie’s teamed up with BB&A to develop a bespoke health, safety and security elearning programme. The aim was to engage all their managers globally to raise awareness about the importance of good safety management and to help shift the company towards a more sustainable safety culture.
In order to engage managers, the programme had to reflect their reality. This meant working closely with Corporate Security and Safety and a cross-section of their leadership team to really understand their culture and the challenges they face.
The solution is a 30-minute modular programme, which follows a fictional sale from initial contact with the client through to completion. Managers identify risks, consider how to reduce or eliminate them and explore some of the dilemmas they or their colleagues may face along the way.
To keep people engaged, the programme employs a variety of activities, techniques, functionality and changes in pace to keep things moving and enable people to get involved, rather than simply reading and clicking through content.
Feedback on the programme has been overwhelmingly positive. Here is what some of the managers said:
“Thought this was really good – relevant, not patronising and kept me interested throughout.”
“I thought it was simple and effective, with a lot of good advice. I will encourage my team to complete it.”
“This was a great training programme. It was interactive, which made it fun, and highly informative.”
“Excellent training, well illustrated.”
“Good to make us aware of some risks which are less obvious than others.”